Claude Restricts Consumer Accounts to Adults and Uses Yoti for Age Checks
- Claude consumer accounts are now limited to people 18 or older, and users must confirm their age during account setup.
- Anthropic says its safety systems detect indicators that an account may belong to a minor, then disables the account until the user verifies their age.
- Users can verify through Yoti with facial age estimation, an ID document, or a verified over-18 attribute from Yoti's Digital ID app.
- Yoti says it deletes selfies, document images, and personal data after the age check; Anthropic receives only a pass/fail result and says it neither processes nor stores verification data.
Hacker News opinions
I find the switch from Persona to Yoti strange because Anthropic gives no reason. Yoti was fined €950,000 in Spain over biometric-data issues, so this does not settle my privacy concerns.
I would rather have personal data handled outside the Thiel-linked companies. That alone makes moving away from Persona a reasonable choice to me.
I think linking ordinary users to Yoti's developer API page for supported IDs is sloppy. Anthropic could maintain a readable first-party list instead of sending people to an endpoint description.
If Claude asks me for age verification, I will stop using it.
I assume this is about legal exposure. Companies cannot safely claim they did not know minors were using a product when minors' data, sexual content, drugs, or suicide discussions bring separate rules.
The fact that some children bypass age gates does not mean services should have no age rule. Imperfect enforcement is not an argument against setting a restriction.
I can run Chinese models locally or host them elsewhere without age verification, which makes this sort of restriction easier to avoid. I still want Anthropic to explain why it excludes minors.
I suspect minors bring more reputational risk than revenue. A headline saying Claude told a minor to do something harmful is expensive for Anthropic.
I worry this becomes an identity grab tied to government ID and everything I do in Claude. The stated child-protection rationale does not answer how broadly that identity data might be linked.
There is reasonable evidence that chatbot use can harm minors when they use it for mental-health advice or personal crises. That is different from using a model to analyze data or write code.
I see this as compliance theater. If Anthropic blocks minors outright, it has less reason to build and maintain child-specific safety guardrails.
My 17-year-old son was locked out in Germany after discussing schoolwork and mentioning his age. I did not see the chat, but I confirmed the account was banned.
I think the legal issue may be simpler: minors generally cannot enter binding agreements, so Anthropic may be enforcing its terms of service.
I am uncomfortable with treating children and teenagers as people who should simply be excluded from online services.